Web browsers

Pentaho officially works with the following Web browsers:

• Firefox 1.5+
• Netscape 7.2+
• Opera 7.5+
• Safari
• Internet Explorer 6.0+

In general, any standards-based Web browser should work.

Internet Explorer

Internet Explorer 6 might have some issues due to security settings and poor standards-compliance. Ideally, you should seriously consider using a better Web browser, but we understand that this is not an option in some environments.

For problems with WAQR:

1. Click the 'Tools' menu, then 'Internet Options'.
2. In the resulting window, click the Security tab.
3. Select the 'Internet' web content zone.
4. Adjust the slider to the 'Medium' security level. You might have to click the 'Default Level' button to see it.
5. Click the 'Privacy' tab and move the slider to 'Medium'. You might have to click the 'Default' button to see it.
6. Click 'OK' at the bottom of the window.

This is reportedly fixed in later versions of the engine, but in at least in Pentaho 1.7.1 and below the solution is to active the 'InternetExplorerHackMode' configuration option. This requires editing the XML report template exported from the Report Designer. You'll need to add the parameter to the <configuration> section of the file, like so:

<configuration>
  <property name="org.jfree.report.NoPrinterAvailable">true</property>
  <property name="org.jfree.report.modules.output.table.html.InternetExplorerHackMode">true</property>
</configuration>

References

• The Pentaho bug report
• Pentaho forum conversation